TechKnowmad
The franchising industry has been an active participant in the industry’s continuous march toward digitization, which continues unabated. Whether you are a franchisor or franchisee, specialized software solutions and platforms are now an intrinsic component of the landscape of systems and operations. From franchisors that utilize customized CRM platforms to maximize relationship management to franchisees who have access to automated reporting and invoicing solutions, software service providers are making our lives easier and more productive.
Cloud-based architecture has enhanced the capabilities of franchise networking systems, while mobile applications have made franchisee service calls effortless. As companies are eager to demonstrate their cutting-edge advantages over the competition, this new level of functionality has become a vital part of the sales pitch for all franchise-related recruitment.
If you operate a business and are seeking for expanded capabilities for your systems, processes, and network architecture, this list of the Top 10 software solutions and technology suppliers who have earned a spot on our 2022 list is a wonderful place to start. Here is what these ranked businesses had to say about themselves:
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1. Hubspot
HubSpot (NYSE: HUBS) is a major growth platform. HubSpot’s objective since 2006 has been to make the world more inbound. Today, over 60,500 clients in over 100 countries use award-winning HubSpot software, services, and support to transform how businesses attract, engage, and delight consumers. Comprised of Marketing Hub, Sales Hub, Service Hub, and a robust, free CRM, HubSpot equips businesses with the tools necessary for enhanced growth.
2. Serviceminder.io
Serviceminder is the platform for managing and operating brands of home services. From managing marketing efforts, to providing excellent online proposals straight to clients, to capturing leads, and much more, this software does it all. Serviceminder offers distinctive tools and integrations meant to set your brand apart from rivals.
3. FranchiseSoft
FranchiseSoft is a SaaS-based, all-inclusive application for franchisor and franchisee management. It includes a powerful CRM that can be utilized for franchise development, and franchisees can use it to manage client interactions. The marketing module provides for email and SMS marketing automation. The franchisee management and support module ensures that all communications and duties with franchisees are documented. In addition, the finance module ensures that financial reporting and billing can be automated. Other modules include a digital library and a module for field scheduling using a mobile application, among many more. Contact us today for a demo! According to Jam Hashmi, CEO and co-founder of FranchiseSoft, their emphasis makes them an industry leader. “Our emphasis on high touch and high service is one of FranchiseSoft’s main differentiators,” says Hashmi. Our team’s highly individualized approach to client training and onboarding makes it easier for franchise networks to understand and implement the software.
How can this translate into exceptional customer service? From franchise sales, onboarding, and training new franchisees to maintain agreements, calculating royalties, and invoicing franchisees for fees, FranchiseSoft’s modules can automate procedures for any department in a franchisor’s organization, saving both time and money.
4. ClientTether
By franchisors and franchisees for other franchisors and franchisees, ClientTether is a CRM and lead response automation, sales automation, and online review management tool. We combine industry-leading engagement automation solutions with a simplified yet strong CRM designed with franchising’s hierarchical structures in mind. As your leads arrive, we practically ring your phone to put you in touch with them. In addition to SMS, email, phone reminders, cross-team and third-party emails, our engagement solutions also include email. In addition, we have a solution for proposal/quote administration, call portal resources, royalty reporting, and robust analytics.
5. FranConnect
FranConnect is the leading provider of franchise management software. The FranConnect platform has acted as the sales, operations, and marketing backbone for more than 800 global brands for nearly two decades. Nine of the top ten fastest-growing franchise firms, as ranked by Franchise Times, rely on FranConnect to drive growth, enhance profitability, and streamline operational performance. Customers of FranConnect range in size, growth phase, and industry, and their average growth rate is 44 % higher than the overall franchising market. FranConnect, with headquarters in Herndon, Virginia and global follow-the-sun activities, is backed by private-equity investor Serent Capital.
6. Zoho
Zoho Corporation is one of the most prolific software firms in the world, with over 45 apps in nearly every major business category, including sales, marketing, customer support, accounting, and back office operations, as well as an array of productivity and collaboration tools. Privately controlled and prosperous, Zoho has over 8,000 workers. Zoho’s headquarters are located in Austin, Texas, while its international headquarters are located in Chennai, India. The United States, India, Japan, China, Singapore, Mexico, Australia, the Netherlands, and the United Arab Emirates are home to more offices. Zoho respects customer privacy and does not include advertising into any aspect of its operations, including its free offerings. Every day, more than 50 million people across hundreds of thousands of enterprises rely on Zoho to run their businesses, including Zoho itself.
7. AXIS Integrated
AXIS Integrated, experts in data-driven franchise sales and marketing solutions, helps franchisors execute their growth objectives using CRM, Marketing Automation, and E-Commerce while enabling franchisees to engage with leads and consumers via email, direct mail, and live calls. AXIS specializes in franchise lead nurturing consultancy, implementation, and management services. Intelligent Lead Nurturing, AXIS’s modern and potent franchise development solution, has been branded. Intelligent Lead Nurturing will generate the largest number of qualified applications for your franchise opportunity from the leads you’ve generated by sending timely, personalized, and pertinent messages. Spend no time on tire-kickers, since your leads are immediately warmed.
8. Salesforce
Salesforce is the global leader in customer relationship management (CRM), bringing businesses and customers closer together in the digital era. Salesforce, a company founded in 1999, enables businesses of all sizes and in all industries to connect with their consumers in an entirely new way by using potent technologies such as the cloud, mobile, social, the internet of things, and artificial intelligence.
9. Dispatch
Dispatch is a Boston-based enterprise software startup whose purpose is to assist the home services industry in meeting the increased expectations of modern consumers. Dispatch enables modern service by seamlessly linking companies to an army of expert-on-demand local contractors, giving those contractors with an intuitive platform to assign and manage assignments, and automatically delivering service data to the customer’s mobile device. Dispatch connects people, processes, and data to provide a modern service experience that satisfies customers, empowers contractors, and promotes the enterprise’s brand image.
10. FRM Solutions
At FRM Solutions, our name defines us. The abbreviation FRM stands for Franchise Relationship Management. We put you first so that you may put your franchisees first, empowering them to serve your end consumers with excellence and pride. FRM is always inventing in order to give you with the most cutting-edge technology and best-in-class solutions, built exclusively for franchisors and tailored to your exact specifications.